I have worked in customer service roles all my working life. We all do, really, when you think about it. All jobs and careers have customers. They might be your patients, constituents, shoppers, householders, pupils. They’re all customers, or clients, and you have to keep them satisfied, or they don’t come back. We live in … Continue reading Customer Service is easy.
Today is a busy day. I have workmen in the house fixing a ceiling, replacing window panes, and replacing the dining room fire. So I’m stuck at home. What better opportunity to work on the website and focus on website visitors. My website is not particularly well visited, and my first goal is to have … Continue reading Busy day, working on website visitors.
Today South Wales is being lashed by Storm Callum. The sensible thing to do would have been to stay at home. All across the local area rivers have burst their banks and some people have had to leave their homes. Roads have been closed, trains cancelled, and bridges overwhelmed. Police and all other advice is … Continue reading Storm Callum
I’m having a book sale. My novels are going through a sequence of work that includes reformatting and new cover designs. So, I have a box of the old cover designs and once the work is complete they won’t be current. A sale is in order. I’ve updated the descriptions, double checked stock quantities and … Continue reading Book Sale
When working with images, photographs, any visual art, the most obvious saleable products are probably canvases and greeting cards, posters, or framed prints. I’ve had some small canvases available for sale in my favourite beach restaurant for a while now. They attract comments and people seem to like them. But without any indication they might … Continue reading Canvases and Greeting Cards